FAQs
Do you provide care in hotels and resorts as well as homes?
1
Yes. We provide nursing and caregiving services throughout Rarotonga, including private homes, holiday rentals, resorts, hotels, and other accommodation. Whether you're a local resident or visiting the Cook Islands, our team can provide professional care in the location that's most convenient for you.
How do I arrange nursing or caregiving services?
2
Simply contact us by phone, email, or through our website. We'll discuss your needs, answer any questions, and recommend the most appropriate level of care. We can arrange both short-term and ongoing services and will work with you to schedule care at a time that suits you.
What medical equipment do you have available for hire?
3
We offer a range of medical equipment to support recovery, mobility, and independent living. Equipment available for hire includes wheelchairs, walkers, crutches, shower chairs, commodes, raised toilet seats, hospital beds, and other mobility and home-care equipment. If you're unsure what you need, our team can help you choose the most suitable equipment. Check out our website for further information.
Do you deliver medical equipment?
4
Yes. We can deliver and collect hired equipment throughout Rarotonga. Our team will ensure the equipment is safely set up where required and provide instructions on its correct use, giving you confidence and peace of mind.
Are your nurses registered and experienced?
5
Yes. Our nursing team consists of qualified, registered nurses with extensive clinical experience across a range of healthcare settings. We are committed to providing compassionate, professional, and high-quality care tailored to each individual's needs.
Can you provide urgent or same-day care?
6
Where possible, yes. We understand that healthcare needs can arise unexpectedly and will do our best to accommodate urgent or same-day requests. Please contact us as soon as possible so we can assess your needs and arrange appropriate care.
Do you work with travel insurance or health insurance?
7
Yes. We regularly assist visitors to the Cook Islands and can provide the documentation and invoices required for many travel insurance claims. If you have private health or travel insurance, please let us know when booking so we can discuss the available options and any documentation you may need.